Frequently Asked Questions
We are not currently accepting sponsorship requests. We will make an announcement on our web site when this changes.
USA and Canada: Purchase one from the Web Store under
Magnets.
International customers: Contact your local SRAM Dealer.
USA and Canada: Use the
Contact form, and be sure to include the following:
- A description of the part you need: Battery lid
- Name:
- Power Meter Serial Number:
- Address: Street/City/State/Zip/Country
- Email:
- Phone:
International customers: Contact your local SRAM Dealer.
Yes. You must return the entire power meter to the factory in Spearfish. We will perform the changeover, install a standard (non-power meter) spider on your original crank arms and return both to you. Your power meter will be inspected and calibrated. You will be charged for the new crank arms and must pay for shipping both ways.
Contact our customer service team to get started.
Quarq and SRAM BB30 power meters work with BBright frames. You must remove the pre-load adjuster and small spacer from the spindle, and reassemble the crank with the wave washer against the non-drive arm, and the large 13mm spacer on the drive side. The wave washer is included with the PressFit30 bearing assembly kit.
Contact our customer service team for an instruction sheet.
No. We cannot fit power meters to existing cranksets.
Quarq's
ELSA 10R and
RIKEN 10R power meters use 10-speed chainrings and can be fitted with alternative chainrings of your choice.
We have customers successfully using the following chainrings on Quarq power meters with 11-speed drivetrains:
- Rotor Q and No-Q in 130 BCD and 110 BCD
- Stronglight CT2 in 130 BCD only
- FSA Pro Road in 130 BCD and 110 BCD
- Wick Werks in 130 BCD and 110 BCD
.
