Shipping & Returns

Shipping

We currently ship online purchases to the continental U.S., Alaska, Hawaii and Canada. Please use the Dealer Locator to find distributors and dealers in other territories and countries.

Orders must be shipped to a physical street address.

We apply sales tax to orders shipped to California, Colorado, Illinois, Indiana and South Dakota — the states with SRAM offices and factories.

Canadian orders will only be shipped to verified billing addresses.

Shipping Options

Packages are shipped by UPS and we only offer the most cost-effective methods during checkout. Delivery typically takes 2-5 business days.

Shipping costs to Canada may include additional customs duties or brokerage fees.

Processing Time

Orders typically ship 48-72 hours after the order has been placed — except if there is an advisory on that specific product’s page.

Orders ship Monday through Friday excluding holidays.

Payment

We accept Visa, MasterCard, American Express and Discover credit cards. Only one payment method is accepted per order.

All goods are subject to applicable sales tax.

Returns

You may return unused product for a full refund within 30 days of the purchase date.